How can we help your business?
Have questions about setting up your AI receptionist, custom knowledge base grounding, or enterprise voice tuning? Reach our dedicated desk directly.
Official Support Email
For any technical issues, deployment assistance, custom API access, or billing questions, write directly to our engineering support desk:
Enterprise & BYOK Inquiries
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Frequently Asked Questions
Common questions from healthcare, legal, and studio businesses getting started with Scribe.
How quickly can an assistant go live?
You can upload your PDF manuals, clinic schedules, or FAQ documents in under 2 minutes. The assistant is immediately grounded and ready for voice testing.
How does Scribe prevent hallucinations?
Every assistant uses strict RAG grounding. If a caller asks a question outside your uploaded documents, Scribe cites its fallback protocol rather than making up answers.
Can I route calls to existing landline or mobile numbers?
Yes. Scribe supports direct WebRTC browser links, QR code scan links, and SIP trunk forwarding to existing phone numbers through our enterprise tier.
How do I get emergency technical support?
Reach our priority engineering inbox at amit.work@amit-porfolio.me with your tenant ID and subject tag [CRITICAL] for expedited response.